Payment Policy
We only accept Paypal as the secure and convenient payment method.
Pay With Paypal
paypdl
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
If you are already a PayPal customer, you can log in with your user data and make a payment. Are you a newcomer to PayPal? You can then log in as a guest or open your PayPal account and confirm your payment.
Collections are usually booked in a few minutes and your order will be processed immediately.
Contact US
For more help, please feel free to contact us by e-mail. Once receiving your mail, our customer service representatives will respond within a business day. We appreciate your kind patience and understanding.
Email:simon@zimon-tiles.com
TEL:+86 13703063881
Company Address:UNIT A1, ROOM 704, BUILDING 2, NO.26, JIHUA 1ST
ROAD, CHANCHENG DISTRICT , FOSHAN CITY, GUANGDONG, CHINA
Post Code:528000
Our office time is 9 : 0 0 — 1 7 : 3 0 from Monday to Friday
( excluded holidays and weekends ). We respond to most emails within 1 business day, but if you don't get a response from us, please check your spam bin.
Shipping Policy
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you. Your orders will be processed within 3-6 days of placement unless otherwise stated.
Shipping time: Small items will take 3-7 business days, and large items will take 7- 14 business days.
Shipping fee: Free shipping within the United States
Shipping from: the US local warehouses
Shipping area: the US and outside (if you need to ship outside the US, please do contact us before you make an order)
Any other question, please contact us at simon@zimon-tiles.com
